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The Latest Debtfree DIGI

Thursday, November 17, 2011

Head over to https://debtfreedigi.co.za/ for more news and info like this story about Std Bank



Standard Bank have recently appealed to DC’s and consumers corresponding with them to use the PDF format for correspondence. In an email they sent out re: Document Formats they stated:

Good day All,
Please be advised that we have picked up a trend where certain Debt Counselors have been sending requests to Standard Bank Debt Review Department with documentation in Excel and Password protected. In these cases we have been unable to view the content of the document and action the request/s accordingly.

Therefore, we would like to encourage Debt Counsellors to convert documentation to a PDF format prior sending it to us.The latter is the most effective way of transmitting documents and ensures non-manipulation of the content of the document.

It seems that if you want prompt assistance from Standard Bank then it would be best to send them PDFs and not password protected documents in other formats.

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