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Thursday, November 3, 2011

ABSA announce new National Manager for Debt Review

ABSA have announced that Grace Nkomo has been appointed to the role of National Manager, Stakeholder Management with effect from the 31 October 2011. 
 
Grace will be replacing Pascal Sinclair, who is now " pursuing opportunities outside of Absa."

This is unfortunate since it was Pascal who made many large promises regarding improving the debt review interaction between ABSA and DC's. Unfortunately many of those planned improvements had not yet come to fruition.

Grace has been part of ABSA's Collections Customer Management team since February 2010 and is described as having a wealth of experience in the banking sector with particular focus on relationship management and customer value management.

The difference between collections and debt review are obviously great however Grace is reportedly looking forward to improved relationships and building rapport with various stakeholders especially DC's and Payment Distribution Agencies.

We wish her all the best.

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