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Monday, September 19, 2011

New details for NCR Help Desk for Debt Counsellors

The NCR has established a helpdesk which will be available to debt counsellors from Monday to Thursday, 8:00-17:00 and on Friday from 08:00-16:30. (Excluding public holidays) as from 1 October 2011.

The email address of the helpdesk is

The purpose of the helpdesk is to allow debt counsellors to ask any debt counselling related questions with which they are grappling. An answer will be provided within 3 working days to your query.

Please take note that the helpdesk was outsourced to Octogen in the past and DC’s were using This email will be deactivated as from 30 September 2011. Please refrain from sending your questions to this address and rather use

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