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Thursday, May 5, 2011

DC Partner SMS' cause chaos

DC PARTNER PDA have recently begun sms'ing clients regarding their payments. This is a great developement in keeping clients up to date,

However many consumers who had made payments last month got a message this week saying that they had in fact not paid and that their debt review was in danger of being terminated by their Debt Counsellor.

Some consumers who had paid more than the required amount also received sms' saying they had paid the incorrect amount.

We hope these teething pains with the system will be solved as DC's around the country are receiving desperate calls from concerned clients.

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