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Tuesday, May 31, 2011

DCASA react to recent issues in Western Cape

DCASA have issued the following invite to DC's in the W. Cape



TO ALL DC’s IN WESTERN CAPE:

DCASA would hereby like to invite all Debt Counsellors to attend the DCASA Western Cape June meeting:

Date: 7 June 2011

Time: 11H00

Venue: Parow Golf Club.


2 NEC members will attend the meeting to give feedback on recent events and discuss Debt Counselling issues that all DC’s are experiencing.


Kindly RSVP to dcasa@dcasa.co.za no later than Monday 6th June 2011.


Kind regards

Al├ęcea Engelbrecht
Public Relations Officer
Tel: 086 143 2272

NDMA

DCRS sytem hits 60% solve rate

The new debt restructuring calculation software option backed by BASA and available through 2 of the PDAs at present is called DCRS. It has recently been available for DC's to use to try speed the process.

Many consumers have already benefited from the new restructuring rules engine which was implemented in February 2011. Since inception a reasonable number of about 1400 repayment plans were submitted to DCRS and the acceptance rate is around 60%.

This means that in 840 cases with the click of a button the amount calculated to repay the debts was sufficient for the repayment plan to solve in time periods the creditors would prefer and thus automatically be accepted by the credit providers involved.

The other 40% will have to be resolved the usual way (via court and through a bit of negotiation).

Monday, May 30, 2011

FNB VS Collet goes against the consumer

The judgment on 86 (10) matters that are already set down at Mag court has been handed down in the FNB Vs Collet matter.

The Judgment says that credit providers can terminate debt reviews and that consumers can then ask the court (either the court that is hearing their debt review matter or one where the matter is then enforced) to 86(11) re included the account.

This would have to urgently be done to avoid the loss of assets and to avoid attachment orders when Credit Providers then take legal action.

What this really means is more legal costs to the consumer.

It is anticipated that some credit providers such as Nedbank will once again begin a campaign against debt review consumers and try to force matters through other courts.

New DCASA members

DCASA received 35 new applications for the months March, April and May 2011.


To become a member, you can contact DCASA at 086 143 2272 or at dcasa@dcasa.co.za.

Thursday, May 26, 2011

Tuesday, May 24, 2011

DTI Proposed Debt Counselling Regulations for comment

The DTI have issued proposed Regulations for comment by 15 July 2011.
The regulations were published before the NCR even heard about the matter and they were unavailable for comment.

Please feel free to read them and submit your comment either via your Association or individually.

Email comments to : TMavhuthugu@thedti.gov.za

Monday, May 23, 2011

W Cape Meeting for DC's- all welcome

MEETING: OPEN INVITATION TO ALL DEBT COUNSELORS

Debt counselors that are worried about what is happening in our industry are invited to a meeting on Wednesday 25th May 2011 at 12 noon. Venue: Parow Golf Club House.

The meetings aim would be to form a new body to represent Debt counselors. All Debt Counselors are welcome.

You are welcome to e mail me if you want to put items on the agenda.


John Steyn DC 406
info@debtmasterswcape.co.za
(on behalf of a group of concerned Debt Counselors)
Tel: 021 9104454

Friday, May 20, 2011

The future of Debt Counselling in the Western Cape

The Independent Debt Counsellors Association (as it may come to be known) has invited all Debt Counsellors in the greater Cape Town Area to meet on the 25th of May 2011 at 12 (midday) to meet and discuss the future of Debt Counselling in the Western Cape and country wide.

This follows the resignation of most of the W.Cape DCASA committee and many DCASA members walking out of the monthly DCASA meeting on Thursday 19th May 2011.

There is no fee to attend.
All DC's and interested parties are invited.

Thursday, May 19, 2011

Where is Peter Setou?

NATIONAL CREDIT REGULATOR - STATEMENT
May 2011

Peter Setou, senior manager, education and strategy of the National Credit Regulator (NCR) has taken special leave with immediate effect.

Obed Tongwane, manager complaints, will be overseeing Setou’s role in his absence until further notice.

Further comment is not appropriate at this time and the NCR will notify stakeholders of developments when prudent.

ISSUED FOR AND ON BEHALF OF THE NATIONAL CREDIT REGULATOR BY:
GRANT JANSEN
BULLION PR & COMMUNICATION
CELL: 082 373 1253
E-MAIL: grant@bullionpr.com

DCASA Western Cape Meeting Chaos

At the DCASA meeting in Parow, Cape Town on the 19th of May 2011 chaos ensued as all but two of the steering committee stood down.

At the monthly meeting of DCASA Western Cape in Parow today(the region with the second largest number of DC's Country-wide) the Chairman, Deputy Chairman and Treasurer and a further member of the committee all, not only resigned their membership on the committee but also indicated that their membership with DCASA has come to an end.

After their announcements they left the meeting in protest to what they describe as frustration at the way that the DCASA NEC deal with the provincial branches.

They were followed in their protest walk out by several members of the crowd.

While the meeting continued, it was a subdued and introspective group of DC's who remained wondering what had just happened and what this means for the future of DCASA western Cape.

- see the May 2011 issue of Debtfree DIGI for an indepth look at what happened and the aftermath

Wednesday, May 18, 2011

DC Partner PDA Appoligise for mistake sms

DC Partner PDA recently sent out some sms' to clients which said they had not made payment when in fact they had. This caused some concern. Recently they sent out this apology:


Dear Debt Counsellor



Please take note that we are aware of the problem with the Default sms system and we would like to assure you that we are currently attending to the matter.



We do apologize for any inconvenience.



Kind Regards

DC Partner


DC Partner (Pty) Ltd - 2008/018741/07
Registered Payment Distribution Agency

PDASA Reg no: 003



Telephone: +27 44 873 4530
Fax: 0866 389 079
email: pda@dcpartner.co.za
website: http://dcpartner.co.za

Tuesday, May 17, 2011

MTN TopUp 20% Airtime Giveback

Want free airtime? Of course you do!

And if you’re on an MTN TopUp package, that’s exactly what you can get with the MTN TopUp 20% Airtime Giveback.

Here's how it is meant to work:
Whatever value airtime you load onto your phone, you’ll get 20% of the value extra airtime loaded free of charge!

This special runs 1 May to 30 June 2011

So not much of a saving but...a saving none the less if this is a service you use.
Saving here and there adds up!

-see MTN's website for more details

Thursday, May 12, 2011

Otogen DC training For NCR.- George 3rd June

The NCR have sent the following invitation to DC's in the George area for further training.

Dear Debt Counsellor

We have the pleasure in inviting you to a debt counselling workshop on 03 June 2011 in George

The workshop will be presented by Octogen and will cover a variety topics related to your practice. This will include an update on the latest events in the debt counselling industry and insight into many of the issues you encounter on a daily basis. Only registered debt counsellors may attend this workshop, which will afford you an opportunity to interact with your local colleagues in debt counselling and so discuss common challenges.


The Workshop is conducted over a full day. Delegates are requested to arrive by 8.30 for a 9am sharp start.The workshop is free of charge as part of the NCR’s commitment to debt counselling.


Please RSVP as soon as possible to Veronica le Roux at veronica@octogen.co.za . Seating is limited and bookings will be taken on a first come first served basis. We look forward to taking your booking. If the course is fully booked and you wish to attend then you will be placed on a waiting list. This list will be used to fill seats as a result of cancellations and those that do not get placed will be booked first on the next workshop in that area.

Contact:

Veronica le Roux
Training officer
Octogen (Pty) Ltd

Tel: 011 451 0039

Wednesday, May 11, 2011

An invite for DC's in the W.Cape

The next DCASA Western Cape Meeting is coming up. Here is their invite:

TO ALL DEBT COUNSELLORS IN WESTERN CAPE:
You are hereby invited to attend the DCASA Western Cape Branch Meeting.



Date: 19 May 2011

Time: 12H00

Venue: Parow Golf Club



Feedback will be given from the NEC.

Any member who wants to add a topic to the agenda, may do so by sending the topic to Simon (Chairman) at simon@debtcorrect.co.za
or Lee-Ann (Secretary) at lee.ann@octogen.co.za.

Tuesday, May 10, 2011

Bad Facts

Approximately 47% of credit active South Africans are falling behind on monthly bill payments.

Even more scarey is the fact that one third have not paid some of their creditors for more than two months

These consumers should be approaching Debt Counsellors for assistance.

Sect 129 Standard Bank jump on the Band Wagon

Standard Bank have notified the Industry that they will now be excluding accounts with section 129 notices from now on.


They stated in part:


"As you may be aware, the Supreme Court of Appeal has provided clarity with respect to the interpretation of section 129 read together with section 86(2) of the NCA. In this regard, the Court has essentially expressed the view that where a credit provider has provided a notice to the consumer in terms of section 129 in respect of a particular credit agreement then that agreement may be excluded from the review. The Bank has subsequently taken a business decision to effect the necessary changes in support of this ruling.

Therefore going forward all credit agreement where a the Bank has provided notice to the consumer in terms of section 129 in respect of a particular credit agreement, prior to the application for Debt Review, will be excluded from the Debt Review process. These credit agreements will follow the mediation/dispute resolution/legal processes outside of Debt Review.

Should you require any additional information and/or clarity kindly contact Debt Review Services via email on Debtreviewservices@standardbank.co.za
or via our Call Centre on 0861 111 402."

Octogen training for NCR in Cape Town - location

The venue for the Workshop will be at CAB Conference Centre

Address: c/o Jeanette & Lee street, Brackenfell

Sunday, May 8, 2011

Otogen DC training For NCR.- Cape Town 20th May

The NCR have sent the following invitation to DC's for further training.


"Dear Debt Counsellor

We have the pleasure in inviting you to a debt counselling workshop on 20 May 2011 in Cape Town.


The workshop will be presented by Octogen and will cover a variety topics related to your practice. This will include an update on the latest events in the debt counselling industry and insight into many of the issues you encounter on a daily basis.

Only registered debt counsellors may attend this workshop, which will afford you an opportunity to interact with your local colleagues in debt counselling and so discuss common challenges.

The Workshop is conducted over a full day. Delegates are requested to arrive by 8.30 for a 9am sharp start.


The workshop is free of charge as part of the NCR’s commitment to debt counselling. You are reminded that in terms of your registration you are required to attend training sessions:


14. The Debt Counsellor must attend training programmes and engage in educational activities as required by the NCR in order to ensure continuous professional development and familiarity with changes in legislation and developments related to the provision of debt counselling services. The Debt Counsellor must maintain a record of such training and educational activities.

Please note though that should you book and not attend a no show fee of
R1 000.00 plus VAT will be levied on you. In addition a record of non-attendance will be placed on your monitoring report. Cancellations will only be accepted up to 2 working days before the event. Debt Counsellors attending the course without a booking will also be charged the attendance fee.


Please RSVP as soon as possible to Veronica le Roux at veronica@octogen.co.za . Seating is limited and bookings will be taken on a first come first served basis. We look forward to taking your booking. If the course is fully booked and you wish to attend then you will be placed on a waiting list. This list will be used to fill seats as a result of cancellations and those that do not get placed will be booked first on the next workshop in that area.


You can contact Veronica le Roux at veronica@octogen.co.za

or


Tel: 011 451 0039

Fax: 086 271 4976

Thursday, May 5, 2011

DC Partner SMS' cause chaos

DC PARTNER PDA have recently begun sms'ing clients regarding their payments. This is a great developement in keeping clients up to date,

However many consumers who had made payments last month got a message this week saying that they had in fact not paid and that their debt review was in danger of being terminated by their Debt Counsellor.

Some consumers who had paid more than the required amount also received sms' saying they had paid the incorrect amount.

We hope these teething pains with the system will be solved as DC's around the country are receiving desperate calls from concerned clients.