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The Latest Debtfree DIGI

Friday, July 30, 2010

Consumer Friend hand over to ABSA at midnight tonight

For the last year Consumer Friend have been assisting ABSA with their debt review matters.

Today (the last day of their mandate from ABSA) they comunicated with Debt Counsellors country wide telling them:

"Dear Friends and Colleagues,

As you are aware, our Debt Review Mandate on behalf of ABSA Bank has reached its date of completion and that the responsibilities associated with this portfolio will be returned to the ABSA team as of 1 August 2010...We wish ABSA all the best in their new Debt Review Department and wish to advise the debt counselling community that it was an absolute pleasure interacting with your offices. We also wish to advise that it is business as usual for our retails clients. Many thanks- Justin Van Der Linde,Consumer Friend"

Most Debt Counsellors will reply that it has been a pleasure for them in dealing with Consumer Friend in these ABSA matters. Here's hoping that things will run as smoothly at the new ABSA Debt Review Department.

2 comments:

  1. The Consumer Friend handover to ABSA is DISASTEROUS. The problems with seriously inacurate documentation, untrained call centre staff, jeopardising other creditors by relentless deductions of consumers monies and therefor causing terminations by those creditors, due to non efficient documentation faulty terminations on regular paying consumers, summonses on eg savings accounts. This is absolutely not acceptable at all and consumers are suffering. The NCR has been informed and I have lodged numerous complaints on behalf of my clients but have yet to receive an answer from them. DCASA is unsuccessfull also, they presume the problems will get better since Consumer Friend's hand over but it is absolutely not the case. I can be contacted at (012 330 0428) and have proof of each of these alligations on record.

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  2. ABSA MOST HORIBLE COMPANY IN THE LOSS OF CONSUMER FRIEND STAFF DUE TO ABSA RELINQUISHING THE CONTRACT ,,,,,THE HAVE STOLEN ALL CONSUMER FRIEND TATICS ABOT DEBT REVIEW

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