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Thursday, December 24, 2009

DCs cancelling Debit orders - new guidelines

Please be aware that many banks are now calling for more than a form 17.1 for the purpose of authorising a debt counsellor to cancel a debit order/s on behalf of a client.

Any request by a DC to cancel debit orders on behalf of a customer should be accompanied by a power of attorney from the customer prior to them actually cancelling the customer’s debit order/s.

If you are a client of a Debt Counsellor please insure that you have signed one of these Limited Power of Attorney forms

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