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Wednesday, March 25, 2009

Problem with you credit report? - Complain!

With the introduction of the NCA in 2007, consumers now have the right to challenge the accuracy of information in their credit reports.

If you have a problem with your credit status first, contact the Credit Bureau and obtain a copy of your latest credit report to find out the exact nature/status of the account in question. If you dispute any of the reported information, contact the Credit Bureau and provide all the facts about your claim. Make a note of the name of the Bureau representative you speak with and the reference number he or she provides. You will be required to complete and return a dispute form together with a copy of your ID and proof of residence. If your query is within their jurisdiction, they will launch an investigation (free of charge) and hopefully sort it out.

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